Updating a user's password

This article explains how to update a password for another user in Engage.

This article is for ADMINISTRATORS. 💾

As long as you have the 'Administrator' role assigned to your user account, you can quickly change or update a password on behalf of another user in Engage. 

A user can make changes to their own account by updating their user account details.


To update a user’s password:

  1. After logging in to Engage, navigate to the settings section by clicking the cog icon in the top right-hand corner of your screen.
    cog
  2. Using the dashboard on the left-hand side of your screen, navigate to 'Users'.
    users section
  3. Find the relevant user (you can also use the Advanced Search function), then click the username to open their user page.
  4. Click the ‘Edit Login’ button.
    edit login
  5. Here you can edit the password.
  6. Once you’ve inserted a new password, click ‘Save’ to confirm your changes.

Need help? Use the live chat in the bottom right corner of your screen or email us at help@snapplify.com.