Snapplify Knowledge Base

Firewall configuration and port usage

On some school internet networks there may be strict rules in place and this can prevent you from downloading and viewing the jacket images of your books.

If you encounter an issue with your firewall, ensure that the network administrator allows for external traffic to the following domains:

  • getsnapplify.com
  • api.snapplify.com
  • profile.snapplify.com
  • store.snapplify.com
  • assets.snapplify.com
  • assets2.snapplify.com
  • img.snapplify.com
  • img2.snapplify.com
  • www.snapplify.com
  • www.gstatic.com
  • fcm.googleapis.com
  • www.googleapis.com
  • snapplify-reader.firebase.com
  • snapplify-reader.firebaseio.com

The Snapplify Reader and Snappbox require the relevant ports on your network to be open to allow for external traffic to Snapplify domains:

  • The Snappbox uses port 443 (https) to access Snapplify servers.
  • The Snapplify Reader uses port 80 to connect to the Snappbox.
  • The Snapplify Reader uses port 443 (https) to access Snapplify servers.