Snapplify Knowledge Base

Freeing up storage capacity

One of the most common problems with storage is that users install games and unnecessary applications on their devices. These consume a lot of storage space. This may mean your ebooks may not be able to download and can result in your device becoming slow and unresponsive.

Note: The Snapplify Reader will always install on the internal storage and the books will download on the internal storage of your device. Neither the app nor the ebooks you download are installed on or moved to the SD Card.

Android

The process of managing and checking your internal storage on Android devices may differ slightly from device to device. The steps below are general steps to follow:

  1. Tap on ‘Settings’.
  2. Tap on ‘Storage’.

Here you will see a detailed description of how storage on the device is being consumed. To clear storage, we recommend the following:

  1. Clear the cache (his refers to built-up data that is not relevant).
  2. Clear miscellaneous files (this refers to built-up data from apps that are not needed).
  3. Remove games.
  4. Remove unnecessary apps, e.g. anti-virus software, cleaning tools, etc.

Chromebook

Checking and managing storage on your Chromebook is easy following the steps below:

  1. Click on your account photo.
  2. Click on ‘Settings’.
  3. In the ‘Device’ section, click on ‘Storage Management’.

Here, you will see how much storage space is left on your device, and how much space is being used by the following:

  • Downloads: The files in your Downloads folder.
  • Offline Files: Temporary versions of your Google Drive files saved for offline use.
  • Browsing Data: Information like your browsing history or saved form entries.
  • Android Storage: Your Android apps and their data.
  • Other Users: The files, apps, and data saved by other people on your Chromebook.

Usually, you will have enough storage on your Chromebook, but should you run low, we recommend doing the following:

  1. Clear your browsing data.
  2. Clear your Downloads folder.

iOS

On iOS devices, the way to check and manage internal storage is easy:

  1. Open ‘Settings’.
  2. Tap on ‘General’.
  3. Tap on ‘Storage & iCloud Usage’.
  4. Tap on ‘Manage Storage’.

Here you'll see a list of your apps, and how much storage each one of them uses. For more information about its usage, tap the app on the list. We recommend the following to ensure your device is running optimally:

  1. Remove games.
  2. Remove unnecessary apps.
  3. Move pictures and videos to your desktop computer or to iCloud.

macOS

To check and manage your storage on macOS quickly and simply:

  1. Click on the Apple icon in the top left corner of your home screen.
  2. Select ‘About this Mac’.
  3. Click on ‘Storage’.

Here you’ll see categories that contain the various files on your Mac, such as Photos, Movies, Apps, or Audio. The colours in the bar represent various categories of files on your Mac, and white space represents free storage space.

Tip: If your Mac has more than one user account, you’ll see file categories for the user you’re currently logged in as.

Should you be running low on storage, we recommend that you:

  1. Remove games.
  2. Remove redundant applications. (if you haven’t used it in a few weeks, you should probably consider deleting it).

Windows

Check and manage your storage on Windows using these steps:

  1. Click on the ‘Search’ icon.
  2. Type in ‘Storage’.
  3. Press ‘Enter’.
  4. Click on the ‘Local Disk C:/ Drive’.

Here you will see categories that contain the various files on your PC. We recommend managing your Apps and Games, Documents, Other and Temp Files, and removing files that you don't need.