Editing a user's details

This article is for ADMINISTRATORS. 💾

As long as you have the 'Administrator' role assigned to your user account, you can quickly change or update user details on behalf of another user in Engage. 😁👍

To edit a user’s details:

  1. After logging in to Engage, head to the Users section.

  2. Click on the user’s username to open their user page.

  3. Click on the green ‘Edit’ button at the top of the page.
  4. Here, you can change the following details:
  • Email
  • Mobile number
  • First Name
  • Last Name
  • Class
  • Grade
  • Student ID
  • Attendance Type

5. Once you’ve added all of the required information, click ‘Save’ to confirm your changes.

👉 Tip: ‘Attendance Type’ refers to the user’s occupation; for example, a student, teacher, librarian, IT administrator or other.

👉 Note that you may not change the user’s username here – that is changed by editing the user’s login details.

Need help? Use the live chat in the bottom right corner of your screen or email us at help@snapplify.com.