Importing multiple users

How to import your users to Engage using a CSV file.

This article is for ADMINISTRATORS. 💾

Getting your users set up in Engage is crucial to the success of the e-learning strategy at your school. No users = no reading, no learning + no fun. 🚫😕 This article covers one of Snapplify's many bulk import options: importing user data using a CSV file.

Before you get started

You'll need to ensure that your user data is formatted correctly before proceeding with the bulk import. To help you out, here is a template CSV file that you can refer to. It is very important to ensure that your data has no blank spaces.

Once your data has been checked and all is well, you can begin importing your users as follows:

  1. Navigate to 'Import Users' when logged in to Engage.
  2. You can upload the information from your CSV file in one of two ways:

Option 1
Select the CSV file from your computer using the 'Upload' section. Choose the file, then click 'Upload' to confirm your choice.

Option 2
You may prefer to copy/ paste the text from your CSV file into the 'Import Data' box. Once you have pasted the data into the box provided, click 'Import' to start importing your user data.  

👉 You can also import your user data from Google or using MicrosoftNot sure how you want to proceed? Use the live chat in the bottom right corner of your screen to reach our Customer Service team or email us at