Managing library book requests

This article will tell you how to review all library-book purchase requests in Engage so that you can approve or deny them.

This article is for LIBRARIANS. 🖥️📗😍

If your library purchase type is set to 'Librarian purchasing', your library users can make requests for ebooks they would like your school to purchase for the library by clicking on the ‘Request book’ button under the book that they want.

Librarians and administrators with the Finance role can then manage these requests under the ‘Requests’ section. Once a title is approved, the cost will be deducted from your institution’s available credit.

To review library book requests:

  1. Navigate to the Finance ‘Requests’ section when logged in to Engage.
  2. Under the 'New' tab, you will see any new requests. Both library and retail requests will appear here; each title will appear with a green tag saying ‘retail’ or ‘library’ so you can distinguish between these two types.
  3. To approve or deny a request, simply select the title and click the 'Approve' or 'Deny' button at the top of your screen.
  4. Once a title is ‘Approved’, the licence will be purchased and the ebook will be added to your institution’s digital library.

🤔 You can also approve library books that were previously denied if, for instance, budget now allows for a book to be purchased. You'll find these under the 'Denied' tab. Simply select the relevant title to open the book's page, and click the 'Add' button (on the right side of your screen) to purchase the book for your library.

Need help? Use the live chat in the bottom right corner of your screen or email us at help@snapplify.com.