This article is for IT ADMINISTRATORS.


We've found that on some school networks, there may be strict rules in place and this can prevent students and educators from logging in, downloading their books or viewing ebook jacket images.


Configuring your firewall

If you encounter issues with your firewall, you will need to allow for external traffic to the following domains:

  • *.snapplify.com
  • getsnapplify.com
  • snapplify.com
  • gstatic.com
  • fcm.googleapis.com
  • googleapis.com
  • snapplify-reader.firebase.com
  • snapplify-reader.firebaseio.com
  • scholasticlearningzone.com


Ports to use

These ports on your network will also need to be open to allow for external traffic to Snapplify domains:

  • Port 443 (https) to access Snapplify servers
  • Port 80 to connect to the Snappbox
Need help? Use the live chat in the bottom right corner of your screen or email us at help@snapplify.com.