To ensure reliable access to Snapplify products—especially in environments with strict network policies—it's essential to configure your firewall and network settings to allow communication with key Snapplify services.
Why this matters
Some school networks block access to online resources. Without proper configuration, students and educators may face issues such as:
- Inability to log in
- Problems downloading books
- Missing eBook jacket images
This guide helps you prevent such disruptions.
Firewall Configuration
Set your firewall to allow HTTPS traffic (port 443) to the following domains:
Primary Snapplify Domains
These cover all core services:
*.snapplify.com *.api.snapplify.com *.agent.snapplify.com
Full List of Required Snapplify Domains
To prevent connectivity issues, configure your firewall to allow external traffic to the following domains:
api.snapplify.com apiv2.snapplify.com apiv3.snapplify.com auth.snapplify.com accounts.snapplify.com profile.snapplify.com cdn.snapplify.com assets.snapplify.com assets2.snapplify.com assets3.snapplify.com img.snapplify.com img2.snapplify.com getsnapplify.com www.getsnapplify.com engage.snapplify.com origin.snapplify.com shop.snapplify.com store.snapplify.com pay.snapplify.com atlas.snapplify.com bookbuddy.agent.snapplify.com parentconnect.agent.snapplify.com
Ports to use
Ensure the following ports are open:
| Port | Description |
| 443 | Required for secure access to Snapplify servers. |
| 80 | Required for connecting to Snapplify Snappbox. |
DNS-based domain whitelisting is recommended because:
- It supports automatic failover and scaling.
- It enables fast global routing using AWS infrastructure.
- It reduces manual IP updates and maintenance overhead.
By following these guidelines, you’ll ensure that Snapplify apps and platforms work reliably across your network—empowering learners and educators with uninterrupted access.
Need help? Use the live chat in the bottom right corner of your screen or email us at help@snapplify.com.
