When you purchase ebooks from Snapplify, you’re actually licensing the content, not owning it outright. These licenses are single-user only, meaning:
- ✅ Your books are tied to your account
- ❌ They can’t be transferred or shared with other users or accounts
This setup is not unique to Snapplify—it’s standard practice in digital publishing and governed by strict license agreements with publishers.
The Role of DRM (Digital Rights Management)
Snapplify uses DRM software to protect the intellectual property of publishers and authors. DRM ensures that:
- Books are accessed only by the user who purchased them
- Sharing or copying content is restricted to prevent piracy
Transferring your ebook to another user would be a violation of the licence terms and classified as piracy.
Books may not be transferred from one student to another, when, for example, the second student wishes to ‘reuse’ that title the following year.
When Can Transfers Be Considered?
While transfers are generally not allowed, there are a few special situations where an exception may apply:
Scenario | Transfer Possible? | What You Should Do |
|---|---|---|
A parent accidentally buys a book on their account instead of the child’s | ✅ | Contact support with both account emails and proof of purchase |
An educator purchases books for student use | ❌ | Use Snapplify's group or institutional purchasing tools |
Changing schools or institutions | Case-by-case | Contact support with justification |
You accidentally created multiple Snapplify accounts | ✅ | Reach out to support to consolidate them |
Should you wish to transfer books from one account to another, please send an email to help@snapplify.com so that our support team can evaluate whether this can be done. Please provide the correct usernames (old and new) to simplify the transfer process.
Need help? Use the live chat in the bottom right corner of your screen or email us at help@snapplify.com.
