If you log in to the Snapplify Reader application and find that some books that were previously available are now missing, there may be a problem updating the library on your device. This is usually related to the internet connection.
To resolve the issue:
- Check your app store for updates to ensure that you have the most recent version of the Snapplify Reader app.
- Sign out of your user account.
- Shut down the application completely.
- Re-open the application and sign back in.
If the problem persists, please forward your query to the Snapplify support team at firstname.lastname@example.org.