If your institution is offering hardcopy book purchases through Snapplify Engage, it's essential to set accurate shipping details so that students and parents are informed about delivery logistics, fees, and timelines.


This article guides you through updating your Shipping Note, setting up free delivery options, and collaborating with your Authorised Bookseller.


To adjust the shipping information for hardcopy titles.

  1. Log in to Engage
  2. From settings, select "Procurement Settings."

    Admin settings menu showing two options: General Settings with a gear icon, and Procurement Settings with a highlighted pencil icon, indicating selection.
  3. Scroll down to the ‘Shipping Note’ section.
  4. Update the 'Shipping Note' field with relevant delivery details, such as the below agreed-upon information with your  Authorised Bookseller:
    • Shipping timelines and order deadlines
    • Delivery costs (if applicable)
    • Collection or delivery instructions
      Shipping configuration interface showing that free shipping is set to "No", with a shipping price of R120. A shipping note states that orders placed before 20 December will ship free to schools, and orders placed after will incur R120 shipping to the user's address. A green "Save" button is visible at the bottom
  5. Click "Save" at the bottom of the page.


Final Note: Your Authorised Bookseller is responsible for setting the shipping price information for your institution. To do this, they must be invited as a user on your platform and assigned the ‘Bookseller’ role. For more information, see:

Learn more about Engage user roles »

Understanding the hardcopy book delivery process »


Need help? Use the live chat in the bottom right corner of your screen, email us at help@snapplify.com or reach out via Whatsapp +27 60 011 8065.