If your institution is offering hardcopy book purchases through Snapplify Engage, accurate shipping information helps parents and students understand delivery timelines, costs, and collection arrangements before placing orders.


Clear shipping information also helps reduce delivery-related support queries during busy textbook ordering periods.


This guide explains how to update your Shipping Note and work with your Authorised Bookseller to share accurate delivery information.


To update shipping information for hardcopy titles.

  1. Log in to Engage
  2. From settings, select "Textbook Settings."
    Admin settings sidebar showing Institution, Library, Textbooks, and Users menu options.
  3. Scroll down to the ‘Shipping Note’ section.
  4. Update the 'Shipping Note' field with relevant delivery details, such as the below agreed-upon information with your  Authorised Bookseller:
    • Shipping timelines and order deadlines
    • Delivery costs (if applicable)
    • Collection or delivery instructionsShipping settings page in Engage showing fields for free shipping, expiration date, minimum order amount, shipping price, and shipping note.
  5. Click "Save" at the bottom of the page.


Final Note: Your Authorised Bookseller is responsible for setting the shipping price information for your institution. To do this, they must be invited as a user on your platform and assigned the ‘Bookseller’ role. For more information, see:

Learn more about Engage user roles »

Understanding the hardcopy book delivery process »


Need help? Use the live chat in the bottom right corner of your screen, email us at help@snapplify.com or reach out via Whatsapp +27 60 011 8065.