Parent Connect is a WhatsApp-based AI tool that helps parents quickly get answers about school times, fees, calendars, policies, and more—24/7.


Parent Connect is available to schools that are registered on Engage. 


How Parent Connect Works


Parents can send questions via WhatsApp to our Parent Connect number. The AI replies using the latest information your school has shared.

Types of Questions it Can Answer

  • What time does school start?
  • When is the next school holiday?
  • How do I pay school fees?
  • What’s the sports schedule?

Setup Steps for Your School

  1. Make sure your school is on Engage.
  2. Send your school info to us.
    Email documents to [email protected]. We’ll upload and train Parent Connect using your content.
  3. We’ll handle the setup.
    Once everything’s uploaded and trained, we’ll let you know when it's live.
  4. Share the WhatsApp number with parents:
    +27 60 011 8621

Supported File Formats

  • PDF
  • EPUB
  • Word (.docx)
  • Excel (.xlsx)
  • Text (.txt)

There’s no limit to how many documents you can send. You can update the content anytime.


Need help? WhatsApp 24/7 Support: 060 011 8065, email or use the live chat in the bottom right hand corner of your screen