Parent Connect is a WhatsApp-based tool that helps your school provide quick, automated answers to common parent questions — 24/7.


Parent Connect is available to schools that are registered on Engage. 


How Parent Connect Works


Parents can send questions via WhatsApp to our Parent Connect number. The AI replies using the latest information your school has shared.

Types of Questions it Can Answer

  • What time does school start?
  • When is the next school holiday?
  • How do I pay school fees?
  • What’s the sports schedule?

Setup Steps for Your School

Step 1: Make sure you school has registered for Engage  

Step 2: Email your school's key documents to us such as school policies, parent hand book, fee information etc to help@snapplify.com.

Step 3: Snapplify will train the bot on your content.

Step 4: Once everything’s uploaded and trained, we’ll let you know when it's live.

Step 5: Share the WhatsApp number with parents:

+27 60 011 8621


Supported File Formats

  • PDF
  • EPUB
  • Word (.docx)
  • Excel (.xlsx)
  • Text (.txt)

There’s no limit to how many documents you can send. You can update the content anytime.


Need help? WhatsApp 24/7 Support: 060 011 8065, email or use the live chat in the bottom right hand corner of your screen