Patron purchasing allows you to access books in your institution’s digital library, even when it means buying new copies. The process is simple and managed by your institution.


How it works

  1. Search for a book
    Go to your Library section, then enter keywords and apply filters.
    Advanced Search bar open with extra options for filtering selected and a green Search buttom at the bottom right.
  2. Access options based on availability
    Depending on the book’s status, different options will be shown:
    • Available now: If the book is already in the library and not checked out, you can read it immediately.
      Selection of three books, each with a green check out option clearly displayed.
    • All copies checked out: If all copies are currently on loan, you can check out an additional copy - this will trigger a new purchase.
    • Not available in Snapplify’s store: If the book doesn’t appear at all, open the chat in Snapplify and ask the customer service team to source it for your institution.
      A chat conversation with a Snapplify Agent and a customer requesting for a book to be sourced for the Institution
  3. Automatic ordering
    Any new checkout that requires purchasing a copy automatically generates an order. This order is recorded and visible to your institution’s finance team.
  4. Instant access
    Once the order is processed, the book will be assigned to your account and can be read or downloaded immediately.
    The title: Integration activities, a Complete guide with a Read button showing on loan time period.


Things to know

  • You won’t be charged - your institution covers the cost.

  • Purchases are automatically tracked in the system.

  • If a book isn’t listed, support can help you request it.

Need help? Use the live chat in the bottom right corner of your screen. Email us at help@snapplify.com or reach out via Whatsapp +27 60 011 8065.