This article is for ADMINISTRATORS. 


To assist with your end-of-year wrap-up and preparations for the next academic year, we’ve provided draft email templates to guide parents on purchasing textbooks for their child through Snapplify Engage. Simply copy, paste, and customize the text as needed.

If parents are purchasing ebooks via Snapplify Engage

Email Subject: How to purchase e-textbooks for the new term/year


Dear Parent,


Dear Parent,

As part of our commitment to providing students with quality educational resources, we are partnering with Snapplify to offer top-quality digital textbooks from leading publishers. Here’s how to purchase your child’s prescribed e-textbooks for the upcoming school term:


  1. Log In
    Log into our school's Engage platform [place URL link here] using the email address issued by our school.

  2. Follow Step-by-Step Instructions
    Please refer to these simple instructions for a step-by-step guide on purchasing books in Engage.

  3. Select Your Payment Method
    Engage supports all major payment methods: debit/credit cards, EFT, Instant EFT, mobile money, and Snapplify Credit. For immediate access to books, we recommend paying by credit card. For EFT payments, please send proof of payment to orders@snapplify.com. Note that EFT payments may take 1–2 business days to process.

If you have any questions or need assistance, please contact the Snapplify Customer Service Team via live chat in Engage or at help@snapplify.com.

Regards,
[School Contact]
[School Name]

If parents are purchasing both digital and hardcopy books via Snapplify Engage

Email Subject: How to purchase textbooks for the new term/year


Dear Parent,

We are pleased to partner with Snapplify to offer a streamlined purchasing process for both digital and hardcopy prescribed textbooks. Here’s how to purchase your child’s textbooks for the upcoming term:

  1. Log In
    Access our school's Engage platform [place URL link here] using your email issued by our school.

  2. Follow Step-by-Step Instructions
    For detailed steps, please refer to these instructions on purchasing books in Engage.

  3. Select Your Payment Method
    Engage supports payment by debit/credit card, EFT, Instant EFT, mobile money, and Snapplify Credit. We recommend using a credit card for immediate access to books. For EFT payments, please send proof to orders@snapplify.com. Note that processing may take 1–2 business days, so plan ahead for timely access.

  4. Order Deadline
    Please complete your child’s book order by [Date] to ensure timely delivery of hardcopy textbooks.

If you have questions or need assistance with ordering or tracking hardcopy deliveries, contact the Snapplify Customer Service Team via live chat in Engage or at help@snapplify.com.

Regards,
[School Contact]
[School Name]


Optional Text for Administrators


If Snapplify Purchasing is Optional:

  • "Please note that purchasing textbooks via Snapplify is optional. You may choose to buy all or only some of the prescribed books here. Simply remove any books you do not wish to purchase before making payment."

If Using Joinable Groups for Book Allocation:

  • "To ensure your child is allocated the correct books, please have them join the groups listed below before reviewing and completing the order:"

    [Name of joinable group in Engage]
    [Name of joinable group in Engage]


Need help? Use the live chat in the bottom right corner of your screen or email us at help@snapplify.com.